Frequently Asked Questions

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Frequently Asked Questions – Home Care

We know choosing the right home care provider can feel overwhelming. To make it easier, we’ve answered some of the most common questions families ask about our services.

What is home care?

Home care provides nonmedical support to seniors, adults with disabilities, or individuals recovering from illness. Services may include personal care, companionship, meal preparation, housekeeping, transportation, and specialized support for conditions like Alzheimer’s or dementia.

Our services are designed for seniors, individuals with mobility challenges, people recovering from surgery or illness, and families who need caregiving support. Whether your loved one needs a few hours of assistance or fulltime care, we can help.

All caregivers go through a thorough screening process that includes background checks, skills assessments, and professional training. We also look for qualities like compassion, patience, and reliability to ensure your loved ones receive care from people who truly care.

Yes. Every family and individual needs are different.  We create personalized care plans tailored to your loved one’s lifestyle, health conditions, and preferences. You can adjust or change the plan as needs evolve.

We provide personal care assistance, activities of daily living, mobility, companionship, respite care, specialized memory care, meal preparation, light housekeeping, and safe transportation. Services can be parttime, fulltime, or 24/7 based on your needs.

Yes, we provide specialized memory care for individuals with Alzheimer’s and dementia. Our caregivers are trained to handle the unique challenges of memory loss with patience, safety, and compassion.

The cost of care depends on the type and number of services, the number of hours needed, and the level of support required. We offer affordable, transparent pricing with no hidden fees. During our consultation, we’ll provide a customized estimate based on your needs.

Yes, we do have a minimum service requirement. However, we offer flexible scheduling options that can range from a few hours a week to 24/7 care.

We understand that some families need care right away. After your consultation and assessment, we can often start services within 48 hours, depending on caregiver availability and client needs.

Getting started is simple. Contact us by phone or email to schedule a free consultation. We’ll discuss your needs, answer your questions, and design a personalized care plan that works best for your family.

📞 Call us at: (678) 830-8573
📧 Email: Joycharitasstaffingagencyllc@gmail.com
📍 Serving families with care and compassion across the USA